3/9/20: Coronavirus UpdateMar 09, 2020
As you all know, the Coronavirus has now been reported in Connecticut. Though there have not been any confirmed cases reported in our branch areas as of today, the virus is spreading fast. We are urging staff and members to follow the guidance from the Centers for Disease Control (CDC) as posted on their website. Additionally, we will be posting Finex specific guidance via web site alerts.
The board and management have planned for pandemic contingencies, and you will see us rolling them out over the next few weeks. Access to your money via all of our digital and mobile channels will not be impacted. However, there are some ways in which we can act cooperatively beginning immediately. Here are several suggestions to keep in mind to protect yourself, other fellow members and coworkers:
- Wash hands often with soap and water for at least 20 seconds.
- Avoid shaking hands and avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Cover your cough or sneeze with a tissue or your elbow.
- Use gloves or a pencil to tap at atm and video screens and use disinfectant wipes to clean area surfaces around them when possible.
- Finex members should use drive throughs and the mobile app/mobile banking instead of in branch services whenever possible. Again using wipes and gloves would be greatly appreciated.
- Shared branch members can only do transactions in branch so please check our website as we may need to alter hours depending on the circumstances.
We have placed disinfectant wipes and installed Purell dispensers in each branch. We will also have disposable gloves in branch by weeks end. We are positioning ourselves proactively in case the threat accelerates locally. But there really is no need to hunker down or panic at this time. Finex will continue to monitor the situation and update as necessary.
If you can help us by using your own supplies, it will enable a more robust long lasting response. And, we would greatly appreciate your help and cooperation so we can better mitigate the health risks together.
Date: March 9, 2020 / From: Rep Larsen
For people with questions related to COVID-19, the State of Connecticut has set up an information line: Call 2-1-1. The hotline is intended for general questions. If you have symptoms, call your medical provider.
Before calling, check their website. Answers may already be there: http://ct.gov/coronavirus
For the most up to date information, please visit the Center for Disease Control’s (CDC) website here.